Warranty Policy

Thank you for choosing Buy Fast Gadgets. At Buy Fast, we are committed to providing you with high-quality devices and services. Please take a moment to review our warranty policy for clarity and understanding:

  1. Warranty Coverage: Our warranty extends between 12 to 24 months from the date of purchase, exclusively covering manufacturer defects or software-related issues. This warranty does not cover damages resulting from misuse, accidental damage, or unauthorized repairs.
  2. Proof of Purchase: A valid receipt must be presented for warranty claims. Without proof of purchase, we are unable to process any warranty-related requests.
  3. Exclusions for Physical and Liquid Damage:
    • Phones, laptops, and electronics with scratches, liquid, or physical damage will not be eligible for warranty claims.
    • Devices with damaged boxes, including liquid damage or tears, are not eligible for swaps under warranty.
  4. Accessory Exclusion: Please note that accessories are not covered by the warranty.
  5. Device Swap within 7 Days:
    • If a device is found to be faulty upon purchase, a swap is possible within 7 days of the original purchase date. After this period, device swaps will not be accepted.
  6. Post-7 Days Warranty:
    • After 7 days from the date of purchase, a device swap is no longer available. However, any faulty components due to manufacturer defects or software issues will be replaced under the warranty.
  7. Conditions for Device Replacement: Device replacements are strictly limited to devices with manufacturer defects or software-related issues reported within the first 7 days of purchase.

At Buy Fast, we are dedicated to ensuring your satisfaction and will work with you to resolve any issues in line with our warranty policy. Thank you for your trust in our products and services.