Delivery & Return
Free delivery available on 1000s of products over ₦1,000,000. Choose a specific delivery date & time that suits you.
Delivery Options Overview
Buy Fast Gadgets offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Small items
Standard delivery Get it in 2-3 working days |
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Orders over ₦500,000: All day delivery. Order anytime: |
FREE |
Orders under ₦500,000: All day delivery. Order anytime: |
₦5,000 |
Weekday time slot from 12noon - 5pm. Order by 9pm. |
₦10,000 |
Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
₦5,000 |
Weekday time slot from 12noon - 5pm. Order by 9pm. |
₦10,000 |
What do we mean by small? Just about everything under the sun except for TVs over 43″.
Large items
Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu₦10,000 |
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From ₦10,000 |
Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu₦10,000 |
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From ₦10,000 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 7 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase at Buy Fast Gadgets store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
We sincerely apologize for the inconvenience caused by the delay in receiving your order. Here are a few possible reasons why your order hasn’t arrived yet:
Shipping Delays:
Delays can occur due to unforeseen circumstances such as weather conditions, courier service issues, or an increased volume of deliveries (especially during holidays or sales events).Processing Time:
Depending on the item you ordered, there might have been additional time needed to process or prepare your shipment before dispatching it.Incorrect Address Information:
If there was an error in the shipping address provided during checkout, it could have affected the delivery.Customs or Regulatory Hold (For International Orders):
Orders crossing international borders may be held by customs for inspection or clearance, which can lead to delays.Courier Attempts:
Sometimes, couriers may have attempted delivery but were unable to complete it due to the recipient being unavailable. Check for any missed delivery notices.
What You Can Do:
Check Tracking Information:
Please refer to the tracking number provided in your order confirmation email to get the latest updates on your shipment.Verify Address:
Double-check the address you provided at checkout to ensure it's accurate.Contact Customer Support:
If you're unable to locate your package or the tracking information is unclear, reach out to us directly with your order details. We'll coordinate with the courier service to provide an update or resolve the issue.
We’re here to help and will do everything we can to ensure your order reaches you as quickly as possible! Feel free to contact us at [email protected]/+234 802 225 5222].
Thank you for reaching out with your question about deliveries on public holidays.
Delivery on Public Holidays
Courier Operations:
Whether we can deliver on public holidays depends largely on the courier service handling your order. Some courier partners may operate with limited services on public holidays, while others may close entirely.Holiday Schedules:
Public holidays can affect logistics, as warehouses and distribution centers may operate on adjusted schedules. This could cause a slight delay in processing or dispatching orders placed around these times.Local Regulations:
In some regions, public holidays come with restrictions on certain activities, including deliveries, which may influence the timing.Advance Notifications:
If your order is scheduled for delivery near a public holiday, our team or the courier partner will notify you in advance about potential delays or rescheduling.
What to Expect:
Delivery Status Updates:
You can track your order using the tracking number provided to see if the delivery is impacted by a holiday.Customer Support Assistance:
If you have any concerns, feel free to contact our customer support team. We can provide specific updates on your order and check if the courier is operating on the relevant public holiday.
At Buy Fast Gadgets, we aim to minimize disruptions and ensure that your order arrives as quickly as possible, even during holiday periods. Let us know if you need any further clarification or assistance.
Thank you for your inquiry regarding delivery to your address!
1. Delivery Coverage Area
- Partner Courier Networks:
Our delivery services are facilitated by reliable courier partners. The ability to deliver to your address depends on whether these courier networks cover your location. - Regional Reach:
We typically deliver to most cities and towns, but remote or rural areas may have limited or no delivery coverage.
2. Postal Code and Address Accuracy
- To confirm delivery to your address, it’s essential to provide a complete and accurate address, including the postal/ZIP code. Our system uses this information to verify coverage.
- If there are errors or missing details in the address provided during checkout, delivery to your location may not be possible.
3. Restricted Locations
- Government or Security Restrictions:
Certain areas, such as military zones or restricted regions, may not be serviceable due to government regulations or security concerns. - Courier-Specific Limitations:
Some couriers may have policies that limit deliveries to specific locations, such as islands or high-altitude regions.
4. International Deliveries (if applicable)
- If you’re located outside the country, international shipping options and policies may vary. Custom duties, taxes, and shipping regulations in your country may also affect whether we can deliver to your address.
How to Confirm Delivery to Your Address:
- Enter Your Address at Checkout:
You can check delivery availability by entering your full address and postal code at checkout. Our system will notify you if delivery to your area is supported. - Contact Customer Support:
If you’re unsure, feel free to reach out to us directly. Provide your address, and we’ll confirm whether delivery is possible and explain any applicable conditions.
At Buy Fast Gadgets, we strive to make deliveries as seamless and accessible as possible. Let us know if there’s anything else we can assist you with.
Thank you for your question regarding next-day delivery! While we aim to provide the best delivery experience, next-day delivery may not always be available for every order.
1. Delivery Location
- Urban vs. Rural Areas:
Next-day delivery is typically more feasible in urban and well-connected areas where courier services have efficient routes. However, for more remote or rural locations, next-day delivery may not be possible due to logistical challenges and longer travel distances. - International Orders:
If you are ordering from outside the country, next-day delivery is generally not available, as international shipping often requires additional time for customs clearance and longer transit times.
2. Order Time
- Cut-off Time for Next-Day Delivery:
Next-day delivery usually has a cut-off time, meaning orders placed after a certain hour (e.g., 3:00 PM) may not be eligible for next-day delivery, even if you selected this option. Orders placed before the cut-off time have a higher chance of being processed in time for next-day dispatch. - Business Days Only:
Next-day delivery is only available on business days (Monday through Friday). If you place an order on a weekend or public holiday, the earliest available delivery would be the next business day.
3. Stock Availability
- In-Stock Items:
Next-day delivery is only available for items that are in stock and ready to ship immediately. If the product is out of stock or if there are delays in stock replenishment, next-day delivery will not be possible. - Pre-order or Backordered Items:
For gadgets that are on pre-order or backordered, the estimated delivery time will be longer, and next-day delivery will not apply.
4. Courier Availability
- Courier Networks and Services:
Next-day delivery is subject to availability from our courier partners. Not all delivery services offer next-day shipping, and certain locations may be outside their service area for expedited delivery. - Weather or Traffic Conditions:
In some cases, adverse weather conditions or traffic delays may affect the ability to deliver on the promised next day, despite selecting this service.
5. Special Shipping Options
- Next-Day Delivery Fee:
For some products, next-day delivery may require an additional fee, and this service may be limited to certain types of orders, such as high-priority or high-value items.
How to Ensure Next-Day Delivery:
- Check Eligibility During Checkout:
When placing your order, the checkout page will indicate if next-day delivery is available for your location. If it's not offered, alternative shipping methods will be suggested. - Contact Customer Support:
If you're unsure whether your order qualifies for next-day delivery, feel free to reach out to us. We can provide you with more information based on your specific order and location.
We strive to offer flexible delivery options to meet your needs, but please note that the availability of next-day delivery depends on several factors. Let us know if you need further clarification.
Thank you for your question about signing for delivery! Whether you need to be present to sign for your delivery depends on several factors related to your order, the shipping method, and the courier service used.
1. Shipping Method Chosen
Standard Shipping:
In most cases, standard shipping does not require a signature. The courier may leave the package at your doorstep, mailbox, or with a neighbor if you’re not available. However, this depends on the policies of the courier service and your specific location.Expedited or Premium Shipping:
If you selected expedited or premium shipping, some couriers may require a signature to ensure that the package is delivered safely and securely. This is particularly common for high-value or sensitive items.
2. Value of the Order
High-Value Items:
If your gadget is of significant value, the courier might require a signature for delivery to confirm that the item has been safely handed over to you. This is to protect both you and the company from potential issues like theft or disputes about the delivery.Small or Low-Value Items:
For lower-priced items, couriers may not require a signature, and they might leave the package at your doorstep or in a secure location.
3. Courier’s Policies
Courier Requirements:
Some courier companies (e.g., FedEx, UPS, DHL) automatically require a signature for certain deliveries, especially for high-priority shipments or to meet company policies. For other couriers, this might be optional or dependent on the value of the item or the delivery location.Tracking Information:
You can often check the tracking information for your order to see if a signature is required. The courier may provide details about the delivery process, including whether a signature will be requested.
4. Delivery Location
Residential vs. Business Addresses:
For residential addresses, signatures may be less common unless the item is of high value or if the courier deems it necessary for security reasons. However, for business addresses, it is more likely that a signature will be required since deliveries are often handled by receptionists or office personnel.Secure Locations:
In some areas with secure delivery options (e.g., gated communities, apartment complexes with concierge services), the need for a signature may be waived if the package can be left in a safe area.
5. Alternative Delivery Options
Leave at a Safe Location:
If you know you won’t be home to sign for your package, some couriers allow you to authorize them to leave the package at a secure location without a signature. This option is often available through the tracking system or by contacting the courier in advance.Rescheduling Delivery:
If you miss the delivery, many couriers offer the option to reschedule a delivery or pick up the package at a nearby facility.
6. Buy Fast Gadgets’ Policies
Confirmation During Checkout:
During the checkout process, if a signature is required for your delivery, we will inform you. You will also have the option to choose delivery methods that don’t require a signature if you prefer.Delivery Notifications:
Once your order is dispatched, we will send you notifications with tracking information, including whether a signature will be needed upon delivery. This will give you the opportunity to make arrangements if you won’t be home.
7. What to Do if You Miss the Delivery
- If you are not available to sign for the delivery and the courier requires a signature, they will typically leave a delivery notice with instructions on how to reschedule or pick up your package from a nearby facility. You may also be able to contact the courier to arrange for redelivery or to authorize them to leave the package without a signature.
In Summary:
- Yes, you may need to be there to sign for delivery, especially for high-value orders, or if the courier requires a signature for security reasons.
- No, you may not need to sign for delivery, depending on the shipping method and the courier’s policies.
If you would like more specific details about your order or want to arrange for an alternative delivery option, feel free to contact us directly. We’ll be happy to assist you further!
EasyBuy is currently only available for in-store pickup at our store located on Medical Road, Computer Village, Lagos. This service allows you to conveniently pick up your order directly from our store, where you can explore a wide range of gadgets and accessories. Please note that EasyBuy is not available for home delivery at the moment.
If you need further assistance or have any other questions, feel free to reach out to us. We’re happy to help
Yes, Pay on Delivery is available at Buy Fast Gadgets, but it is only offered to customers in Lagos, Abuja, Enugu, and Port Harcourt. For customers located outside of these four cities, we require payment before delivery. This policy helps ensure smooth processing and timely delivery of your order.
If you have any further questions or need assistance with your payment or delivery options, feel free to contact us. We're here to help
Buy Fast Gadgets: your ultimate destination for quality and original smartphones
Welcome to Buy Fast Gadgets, your ultimate destination for cutting-edge smartphones, electronics, communication devices, laptops, and wearable technologies.
Established with a passion for innovation and a commitment to excellence, Buy Fast Gadgets has been serving the tech-savvy community since 2010. Strategically located at Address: No 2 Medical Road Computer Village Ikeja Lagos, our flagship store stands as a beacon of technological advancement in the heart of Lagos, Nigeria.
At Buy Fast Gadgets, we understand that technology is not just about gadgets; it's about empowering individuals and businesses to achieve more. That's why we curate a comprehensive range of products, including smartphones, laptops, smartwatches, and various other electronic essentials, sourced from leading brands across the globe.